Bill collection can be one of the most time-consuming tasks facing any VoIP service provider. Whether it’s billing existing customers or collecting payments from new ones, a lot of energy and focus can go into just getting someone to pay their bill on time and without hassle, particularly when you have thousands of clients to deal with.
That’s why the VoIP Billing solution was created. To save you time and effort by providing your business with everything you need. As well as to automate and streamline the collection process. Here’s what you need to know about this complete VoIP Billing Solution.
How is VOIP Billing Different from Traditional Telecom Billing?
Telecom is a popular term for telephone service. A Telecom Billing company is one that provides services for traditional landlines and cell phones. A VOIP (Voice Over Internet Protocol) billing company, however, provides services for Voice over IP, or Internet-based phone service.
This can be confusing because of its similarity to telecom billing. However, they are two very different services and shouldn’t be lumped together. The reason is that they both deal with phone calls in some capacity. While you may still see a few similarities between VoIP and Telecom Billing companies, they have many differences as well.
For example, VOIP Billing Companies don’t provide local numbers. One major difference between these two types of billing companies is that while telecom companies provide local numbers for every area code, VoIP does not. Instead, when you sign up for a VoIP plan, your number will be associated with your home area code.
This means that if you move out of state or even just change addresses within your state. There will likely be an additional charge to keep the same number. Also, since you are using your internet connection instead of a landline or cell tower, your call quality might suffer depending on how strong your internet connection is at any given time.
VOIP Billing Companies require high-speed internet. Another important thing to note about VoIP plans is that they require high-speed internet connections. If you live in an area where DSL or cable isn’t available, then it might be difficult to find a provider that works for you.
Cost Savings with a VoIP Billing System
For businesses large and small, managing telecom costs can be a difficult task. The good news is that with an in-house or hosted VoIP billing system. You can save money by managing your own phone service over time. With proper training, you’ll also get step-by-step instructions for using a hosted or in-house solution. Therefore, that anyone on your team can take on those tasks from anywhere.
Key Features of a Well-Rounded VoIP Billing Platform
A good VoIP billing solution will help your business maintain a well-rounded, informative front-end. As well as allowing you to stay in control of your accounts and records at all times.
In order for your billing software to be well-rounded, it needs to be able to do everything from quoting new customers an estimate, managing recurring monthly bills and providing accurate reports on revenue and usage data—all without you breaking a sweat.
What’s More a VoIP Billing Solution Can Do For Your Business?
With a VoIP billing solution, you can track and manage both your inbound and outbound calls. Telecom billing software can track all of your data. Including call times, call durations, contacts, and connection records. Moreover it provides reports on how you’re using your telecommunications services.
All of these features of VoIP billing software ensure that you won’t be overcharged from disconnections due to busy lines. And with a complete VoIP billing solution, you have access to advanced tools. These tools include rate management, reporting & monitoring, and a fraud management system. These are just some of the many ways, a VoIP Billing Telecom solution can improve your business communications.