Infinity Car insurance
The Infinity website doesn’t have a lot of details about its automatic coverage. We spoke to customer service over the phone, and the representative explained that Infinity has all the basic, standard car insurance options you would expect from your insurer, including:
- Liability (personal injury and bodily harm you inflict on others required in most states)
- Protection against personal injury
- Clash
- Comprehensive or “other than collision”
- Medical payments
- Uninsured and underinsured drivers
Optional coverage may vary by location and may include:
- Car rental fee
- Roadside assistance
- Custom parts and accessories
- Non-property insurance
Infinity offers fewer referrals than many other insurers; does not offer common optional coverage such as driving sharing or loan / rental repayment coverage (gap coverage).
Factors affecting your costs
Insurers offer unique prices depending on individual factors, including your driver’s record, location, age, your vehicle and how you use it (business, personal only), typical mileage, credit-based insurance score, and other factors that may differ between U.S. states. The amount of insurance you want to buy also affects your premium. If you don’t want to pay for roadside assistance approval, Infinity DriverClub is a free membership program with roadside assistance services with pay-per-use, like $ 83.99 for towing.
InfinityCar insurance discounts
Infinity offers discounts to reduce premiums, although their availability depends on your location. We found some discounts listed on the insurer’s website, and others confirmed by customer service over the phone, but it’s best to ask your agent for which discounts you qualify:
- Discounts for young people: Good student (up to 20%)
- Loyalty discount: More cars (up to 38%),
- Security discounts: Safe driver (up to 25%), homeownership
- Discount on payment : Electronic payments (up to 5%), payment in full (15%), transfer from another insurer (up to 15%)
- Other discounts: AAA (up to 5%)
Availability of Infinity Car insurance
Infinity’s automatic policies are only available in California. Kemper acquired Infinity in 2018 and renamed its car insurance in Arizona, Florida, Georgia, and Texas to Kemper Auto Insurance.
If you live in California and have trouble finding insurance, Infinity may be a good option. It specializes in non-standard insurance, offering coverage for drivers with poor driving records, low grades, or Submissions SR-22. If you do not own a car, but still drive, Infinity offers non-proprietary insurance.
How to get an offer for endless car insurance
Infinity allows you to drive prices online and get prices using basic information about people and vehicles. However, online pricing does not contain much detail and you will need to talk to an agent to adjust coverage and apply discounts. Conclude the purchase of shelves by calling the number 800-INFINITY (800-463-4648) on weekdays between 8 am and 5 pm. PT. You can also use the Infinity chat feature to get an offer or call an agent directly during business hours.
Infinity does not offer the possibility of self-identification as non-binary; drivers must choose “male” or “female”.
How to apply with infinity
You can apply through Infinity’s mobile app, online, or by calling 800-334-1661. When you call, the adapter will use your policy number to open a claim. They will ask a few basic questions and will take a preliminary statement from you to determine what kind of lawsuit you are filing. You can then upload police reports and other necessary papers related to your request online or via a mobile app.
You can repair your car at your favorite car dealership or use one of Kemper Auto’s 1,200 favorite car repair shops to repair damage to your vehicle. The advantage of using a store from a network that is preferred in Kemper is that repairs are guaranteed and parts are covered by a lifetime warranty.
Infinity customer service
The limited availability of Infinity and its smaller size means it is not ranked in national polls like JD Power Studios. The company has a mobile app where users can manage their policies, add vehicles and drivers, upload documents, pay bills and submit requests. The Infinity website, app, and phone for customer services and online chat services are available in Spanish.
Financial stability
AM Best, a rating agency that specializes in assessing the financial strength of insurance companies, gave Infinity an “A-“. Although not the highest rating, this rating indicates that it has an excellent ability to meet current insurance obligations, such as claims payments.
Other insurance provided by Infinity
Depending on your country, Infinity may offer these insurance products through a variety of insurers, including its parent company Kemper. During the bidding process, you will be told who the insurer should be:
- Insurance for motorcycles, ATVs, RVs, and boats
- Business insurance
- Flood insurance
- Life insurance
Infinity also offers these types of insurance as Kemper products:
- Commercial car insurance
- Coverage of houses, apartments, renters, and mobile homes
Compare other car insurance reviews
Even if you think you’ve found the right company for yourself, it’s important to compare quotes because the infinity policy won’t suit everyone. Here are three more car insurance providers with similar features to help you search:
- Farmers
- General (for non-standard insurance)
- GEICO
Final judgment
- Endless car insurance can be good for people who live in California and want to have access to a website, app, and customer service in Spanish.
- Infinity can also be good for those looking for non-standard insurance or who can’t find insurance elsewhere.
- Infinity may not be appropriate if you want to adjust your policy with lots of extra insurance (recommendations).
- If you live in any state other than California, you will need to seek coverage elsewhere.
Methodology
The Balance strives to provide consumers with unbiased, comprehensive reviews by auto insurance providers. To ensure that our content helps you make the right insurance decision for your needs, we review every insurance provider’s coverage options, discounts, customer service and satisfaction, and financial stability.